Terms of Service
These Terms of Service are a contract between you and Crowd-B Limited/Crowd-b Inc. (referred to in these Terms of Service as “Crowd”, “us”, “we” or “our”), the provider of the Crowd-B website and the services accessible from the Crowd-B website (which are collectively referred to in these Terms of Service as the “Crowd-B Service”).
You are agreeing to be bound by these Terms of Service. If you do not agree to these Terms of Service, please do not use the Crowd-B Service. In these Terms of Service, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms of Service, we reserve the right to cancel your account or block access to your account without notice.
1. Your Account
1.1 Eligibility– Your account must be registered by a human. Accounts registered by “bots” or other automated methods are not permitted. Additionally, you must be 18 years of age or older.
1.2 Registration Information– You must provide a valid permanent email address, along with any other information required by Crowd-B during the registration process. One person or legal entity may not maintain more than one free account.
1.3 Password– You are responsible for maintaining the security of your account and password. We will not be liable for any loss or damage from your failure to comply with this security obligation.
1.4 Restrictions– You agree not to use the Crowd-B service in or for any illegal, unauthorized or improper manner or purpose and agree that the Crowd-B Service will only be used in a manner that complies with all applicable laws, rules, and regulations including all applicable state, federal and international internet, data, telecommunications, investment, and import/export laws and regulations. Without limitation, you agree that you will not breach this restriction by:
- covering or obscuring any notice, legend, warning, or banner contained on the Crowd-B Service;
- interfering with or circumventing any security feature of the Crowd-B Service or any feature that restricts or enforces limitations on use of or access to the Crowd-B Service;
- infringing or violating the rights of any other party, including without limitation any intellectual property rights, including copyright laws, or rights of privacy or publicity
- deliberately misleading anyone as to your identity, impersonating another, or falsely identifying the source of any information.
- disseminate any material that would expose us or any related third party to Liability.
2. Payment, Refunds, Upgrading, and Downgrading
2.1 A valid credit card is required for automated payments. Payment may also be made via cheque, bank transfer, or other payment methods that may be enabled from time to time. Free accounts are not required to provide a credit card number.
2.2 The Crowd-B Service is billed in advance by our pricing schedule. There will be no refunds or credits for partial months of service, annual payments, or refunds for months unused with an open account rather the credits will be accounted for and automatically rolled over into the subsequent month. To treat everyone equally, no exceptions will be made.
2.1 Refunds will only be made where non-delivery is as a result of any fault of Crowd-B.
2.5 All fees are exclusive of all taxes, levies, or duties imposed by applicable taxing authorities and you will be responsible for payment of any applicable taxes, levies, or duties. You agree to pay for any taxes that might apply to your use of the Crowd-B service or payments made by you in connection with your use of the Crowd-B Service.
3. Route Restriction
As a strict rule from the Telco, traffic must only be passed through the right designated route. International traffic i.e traffic from international brands or businesses that are not locally registered in Nigeria must not be passed through the local route. Thus, you hereby agree to fully adhere to the provisions of this clause by ensuring you DO NOT pass International traffic on Crowd-B’s local route.
You hereby agree for Crowd-B to pass any fine(s), expenses, costs and/or liabilities to you with respect to the breach of the clause—- above by means of deducting such fine from your account. In the event you do not have the amount to cover such a fine in your account, you agree to pay Crowd-B directly for the aforementioned fine(s).
4. Violation of these Terms of Service
We reserve the right to investigate and institute action for violations of any of these Terms of Service to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting Users who violate the Terms of Service. You acknowledge that Crowd-B has no obligation to prescreen or monitor your access to or use of the Crowd-B Service or any information, materials, or other content provided or made available through the Crowd-B Service, but has the right to do so. You hereby agree that Crowd-B may, in the exercise of our sole discretion, remove or delete any data, accounts, or other content that violates these Terms of Service or that is otherwise objectionable.
5. Termination
5.1 Crowd-B reserves the right to terminate any free accounts that do not have any activity (replies or logins) for sixty (60) days, or trial accounts without a payment method thirty (30) days after expiration.
5.2 Crowd-B in its reasonable discretion has the right to suspend your account if you materially breach these Terms of Service. Any eventual termination of your account will result in the deactivation or deletion of your account, denial of access to your account, and the removal of all content in your account. Unused funds in your account will be refunded within seven (7) days from termination.
6. Modifications to the Crowd-B Site and Prices
6.1 We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Crowd-B service (or any part thereof), systems, structures, or mode of operation such as its billing options, features, or messaging channels. However, we will make our very best efforts to promptly notify customers of any upcoming changes, system maintenance, and /or service disruptions.
6.2 Prices of all Crowd-B Service plans are subject to change. If Crowd-B does for any reason have to remove the plan you are on or require an upgrade to a current plan, we will provide you with at least forty-eight (48) hours’ notice via email.
6.3 We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Crowd-B Service.
6.4 We reserve the right, in our sole discretion, to change, modify, add to, supplement, or delete any portion of these Terms of Service at any time, effective with or without prior notice; provided, however, that we will use reasonable efforts to provide you with notification of any material changes (as determined in our sole discretion) by email. Any queries about the changes or other requests may be directed to our support at [email protected]
6.5 If any future changes to these Terms of Service are unacceptable to you or cause you to no longer comply, you must immediately stop using the Crowd-B Service. Your continued use of the Crowd-B Service following any revision to this Agreement constitutes your complete acceptance of any such changes. Any new features that augment or enhance the current Crowd-B Service, including the release of new tools and resources, will be subject to these Terms of Service.
7. Intellectual Property and Content Ownership
7.1 We claim no ownership rights over the content submitted or created exclusively by you in your use of the Crowd-B service account. Any content that is yours remains yours. These Terms of Service do not grant us any licenses or rights to your content except for the limited rights needed for us to provide the Crowd-B Service to you.
7.1.1 Similarly, any reporting data we collect from your use of the Crowd-B service remains yours. By using the Crowd-B service you agree that we can use this data solely to provide the Crowd-B service, and you also agree that as long as the data is anonymized and does not identify you or products or services, we can combine this anonymized data with the anonymized data of other companies solely to provide benchmarking, public reports or to otherwise use it to provide the Crowd-B service and nothing else. Crowd-B shall ensure compliance with the provisions of the Nigerian Data Protection Regulations 2019 as amended from time to time in respect of data security and privacy, collection, and use of data.
7.1.2 Subject to clause 7.1, Crowd-B shall only be allowed to include your trade name, marks, or logo (“marks”) on its website or other promotional documents for the sole purpose of publicity or marketing of the service provided under this Agreement.
7.2 The contents of the Crowd-B service are copyrighted under the Nigerian copyright laws. Crowd-B logos, are trademarks of Crowd-B and may not be used without our express written permission. You may not duplicate, copy, or re-use any portion of the HTML/CSS or visual design elements without express written permission. You do not acquire any ownership rights by using the Crowd-B Service.
8. Account Access
In some cases, Crowd-B employees must access your account and content to diagnose a problem. When you contact our support team, it is implied that you are allowing Crowd-B employees to access your account if necessary, to be helpful. If you wish to receive assistance without granting permission to your account, please specify as much in your communication with our support team and those requests will be honored to the extent possible.
9. Indemnification
You agree to indemnify and hold Crowd-B, its parents, subsidiaries, affiliates, officers, partners, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Crowd-B Service, use of your account by any third party, your violation of these Terms of Service, or any infringement by you or any third party using your account.
10. Disclaimer
The Crowd-B Service and its contents are provided “as are” and “as available” without any warranty or representations of any kind, whether express or implied. Crowd-B is a distributor and not a publisher of the content supplied by third parties; as such, Crowd-B exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability, or currency of any information, content, service or merchandise provided through or accessible via the Crowd-B Service. Without limiting the foregoing, Crowd-B specifically disclaims all warranties and representations in any content transmitted on or in connection with the Crowd-B Service or on sites that may appear as links on the Crowd-B Service, or in the products provided as a part of, or otherwise in connection with, the Crowd-B Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Crowd-B or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Crowd-B does not warrant that the Crowd-B Service will be uninterrupted, uncorrupted, timely, or error-free.
11. Limitations of Liability
11.1 Except for breach of confidentiality and intellectual property violation, Crowd-B will not be liable for any indirect, incidental, special, exemplary, or consequential damages, lost profits, lost data, or business interruption, in any way whatsoever arising out of the use of, or inability to use, the Crowd-B Service, whether or not Crowd-B is advised of the possibility of such damages. You acknowledge and agree that Crowd-B’s maximum liability to you will not exceed the amount you have paid Crowd-B in the one hundred and eighty (180) days immediately preceding the date on which you first assert a claim.
11.2 As may be permissible under the applicable laws of the Federal Republic of Nigeria, these disclaimers and limitations of liability apply to any damages or injury whatsoever caused by or related to the use of, or inability to use, the Crowd-B service under any cause of action whatsoever, including, without limitation, actions for breach of warranty, breach of contract or tort (including negligence).
11.3 In the event of a clash between this clause and the ones provided in our service level agreement and or post paid agreement, the provisions of this clause will prevail.
12. Jurisdiction and Venue
These Terms of Service and any controversy, claim, or dispute arising under or related to these Terms of Service will be construed, pursued, and resolved by and will be governed by the laws of the Federal Republic of Nigeria without regard to its conflicts of laws provisions. You irrevocably consent to the exclusive jurisdiction of the courts of Lagos state and the federal courts situated in Lagos state in connection with any action or dispute arising between the parties under or in connection with these Terms of Service.
13. Miscellaneous
13.1 If for any reason a court of competent jurisdiction finds any provisions or portion of these Terms of service to be unenforceable, the remainder of these Terms of Service will continue in full force and effect. Any waiver of any provision of these Terms of Service will be effective only if in writing and signed by an authorized representative of Crowd-B.
13.2 Both Parties will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by either party.
13.3 The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.
13.4 Accordingly, those persons who choose to access the Crowd-B Service from other locations do so on their initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
13.5 Complaints may be reported to our customer support through [email protected]
13.6 These Terms of Service (which include and incorporate the Crowd-B Privacy Policy) contain the entire understanding and supersedes all prior understandings, between you and Crowd-B concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Terms of Service are for convenience only and will not be given any legal import.