Frequently Asked Questions
General Questions
What is CrowdB?
CrowdB is a start-up, offering fractional ownership of assets. Our goal is to build a community-led business, where every member grows to own a full asset, having invested with us over a period of time.
How does the real estate asset pool work?
The real estate asset pool allows multiple investors to pool their funds to purchase properties, sharing ownership and profits proportionally. With as little as 50,000 Naira, you can buy a slot and can grow your portfolio on a monthly basis.
What types of properties can I invest in through CrowdB?
You can invest in various properties, including residential, commercial, and mixed-use developments that are listed on our mobile application.
How safe is my investment?
At CrowdB, all investments are thoroughly vetted and managed by experienced professionals to minimize risk. We also have partnerships with trustee partners, who take custody of acquired assets and act in the best interest of subscribers to that asset. In the event of any harm to the business, subscribers have their investments protected, as the trustee partner can sell off the asset and make refunds to all subscribers, based on their percentage ownership.
How do I get started with CrowdB?
Simply sign up on our website or mobile app, browse available projects, and start investing with as little as 50,000 Naira only.
Investment Questions
What is the minimum investment amount?
The minimum investment amount is 50,000 Naira for a slot in any listed Naira asset.
How do I choose the asset to invest in?
Our mobile application provides detailed information on each asset, including location, and potential returns, to help you make informed decisions.
Can I invest in multiple assets?
Yes, you can diversify your investments across multiple assets to spread risk and maximize potential returns.
What are the expected returns on investment?
Returns vary based on the asset and market conditions, but we provide estimated returns for each investment opportunity.
How long do I need to keep my investment?
Investment durations vary by project. Subscribers get to vote to make a decision on each acquired asset, and the business aligns with that decision.
Account Management Questions
How do I sign up for an account?
Visit our website or download our mobile app, click on “Sign Up,” and follow the instructions to create your account.
How do I fund my account?
You can fund your account using various payment methods, including bank transfers, credit/debit cards, and mobile payments.
How do I withdraw my earnings?
Earnings can be withdrawn by requesting a transfer to your bank account through your wallet on our mobile application.
Can I track my investments?
Yes, you can track your investments and monitor their performance through your dashboard on the mobile application.
What if I forget my password?
Click on “Forgot Password” on the login page and follow the instructions to reset your password.
App and Website Questions
What features are available on the CrowdB app?
The app allows you to browse investment opportunities, track your investments, manage your account, and receive real-time updates and notifications.
Is the Crowd B app available on both iOS and Android?
Yes, the CrowdB app is available for download on both iOS and Android devices.
Can I receive notifications for new investment opportunities?
Yes, you can opt-in to receive notifications via email or through the app for new investment opportunities and updates.
How do I contact customer support?
You can contact customer support via email, phone, or live chat on our website and mobile application for any assistance.
Legal and Security Questions
Is my investment secure?
Yes, CrowdB uses industry-standard compliance measures to protect your investments and personal information.
Are there any fees associated with investing?
Yes, there are fees associated with investing, such as management fees, which are detailed in each investment opportunity.
What happens if an asset underperforms?
Investments generally come with risks, including underperformance in some cases. However, our team actively manages assets with proper due dilligence to mitigate risks and maximize returns.
Is Crowd B regulated?
Yes, Crowd B operates in compliance with local regulations and industry standards to ensure transparency and security.
How do I know my personal information is safe?
We implement robust security protocols and data encryption to ensure your personal information is protected at all times.